About The Position

The Sales Associate generates sales by demonstrating passion for product, brands, fashion, and trends, while providing an exceptional customer experience. The role executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team. The position is part-time and requires flexibility to work 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; frequently sit, stand, walk, handle or feel objects, and reach, twist, or squat.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and partner with leadership on escalations.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Represent the PacSun brand through enthusiasm for product, brands, fashion, and trends.
  • Contribute to a positive working environment by demonstrating core value behaviors.
  • Maintain the company’s fashion image by following Employee Appearance Guidelines.
  • Take initiative to learn about product, brands, fashion, and trends.
  • Work to improve individual performance as a productive team member.

Benefits

  • $1,000 referral incentive program.
  • Associate discount of 30–50% off merchandise online and in stores.
  • Immediate 100% vested 401(k) contributions and employer match.
  • Calm Premium access for all employees.
  • Employee perks throughout the year.
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