Full Time - Sales Associate - Building Materials - Opening
About The Position
As a Customer Service Associate in Building Materials, you welcome customers, help them find products and services for home improvement projects, answer questions, and provide friendly, professional service. You assist customers with locating and handling merchandise, keep shelves stocked, process orders and deliveries accurately, and prepare merchandise for customer needs. You may also guide customers through shopping or checkout and cross-train in other store areas. Department assignments and daily tasks may vary. The role may involve occasional travel to meetings, training, or neighboring stores, as well as working indoors and outdoors in changing weather and exposure to noise and moving equipment.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties involving prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran experience is encouraged.
Responsibilities
- Welcome customers, answer questions, and deliver friendly and professional customer service.
- Help customers locate, select, and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately and on time.
- Cross-train in other areas of the store to support customer service.
- Prepare merchandise for customer needs, such as cutting and bundling wood or cutting drywall.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance, education support, and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount and other discounts
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation plan, and grant awards, based on eligibility
- Flexible schedules
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
