Full Time - Sales Associate - Plumbing - Opening

Lowes • Jasper, TN

7d

About The Position

As a Customer Service Associate in the Plumbing department, you help customers feel comfortable shopping at Lowe’s by providing friendly, professional service and helping them solve home improvement challenges. You welcome customers, help them locate and select products and services, answer questions, and occasionally load merchandise. You will spend much of your time listening to customers, answering questions, and organizing merchandise, though daily responsibilities may vary by department. Associates may also cross-train in other store areas and support neighboring stores occasionally. The role may involve working indoors and outdoors in varying weather conditions, exposure to noise and moving equipment, and physical activities including prolonged standing or sitting and lifting merchandise.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the role.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as plumbing, hardware, kitchen, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise and services for home improvement needs.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise according to customer needs, such as cutting and threading pipe.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Travel occasionally to meetings, training, or to support neighboring stores, if needed.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed