Sales Associate Team Leader

Village Pantry•Fishers, IN

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides customer service and performs sales transactions, cash handling, stocking, cleaning, merchandise ordering, and operational support. The team leader also supports training, reviews job assignments, and monitors cash levels and security procedures during a shift.

Requirements

Must be 18 years of age or older.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
Ring up sales using an electronic cash register; receive money, give correct change, and process refunds or merchandise exchanges.
Assist with shift changes by counting the cash drawer at the beginning and end of a shift.
Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize food-service equipment using the three-sink method.
Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper procedures and materials.
Clean and empty trash containers.
Stock shelves and coolers, rotate and front-face stock, remove damaged or out-of-code merchandise, and price merchandise according to the price book.
Check in vendor deliveries as needed using company guidelines.
Complete bad merchandise forms.
Order merchandise.
Use current training materials, complete required training evaluations and documents, and provide feedback to management on training programs and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Assume other duties and responsibilities as assigned to accommodate store operational needs.