Sales Associate Team Leader

Pride•Northampton, MA

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides customer service and performs sales transactions, cash handling, stocking, cleaning, delivery check-in, merchandise ordering, and training-related tasks. Pay is $17 per hour, based on experience. The employee must be at least 18 years old and have open availability to assist with any shift.

Requirements

Be at least 18 years of age.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Open availability to assist with any shift.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
Process customer sales using an electronic cash register, receive money, give correct change, and handle refunds or merchandise exchanges.
Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize service and food-stock equipment using the three-sink method.
Clean areas including countertops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots, using proper procedures and materials.
Clean and empty trash containers.
Stock shelves and coolers, rotate and front-face stock, remove damaged or out-of-code merchandise, and price merchandise according to the price book.
Check in vendor deliveries as needed using company guidelines.
Complete bad merchandise forms.
Order merchandise.
Use current training materials and complete required training evaluations and documents.
Provide management with feedback on the training program and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Perform other duties as assigned to accommodate store operational needs.