Sales Associate Team Leader

Jetz•Milwaukee, WI

2d•$14 - $16

About The Position

GPM Investments, LLC is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides customer service and handles sales transactions, cash-drawer procedures, specialty product transactions, stocking, cleaning, merchandise ordering, and shift operations. The team leader also supports training and monitors cash levels and security procedures during the shift.

Requirements

Be at least 18 years old.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Friendly, customer-focused approach and experience, as described in the overview.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
Process customer sales using an electronic cash register; receive money and provide correct change.
Refund cash for returned merchandise and exchange merchandise.
Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize food-service equipment using the three-sink method.
Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper cleaning procedures and materials.
Clean and empty trash containers.
Stock shelves and coolers, rotate and face merchandise, and remove damaged or out-of-code products.
Price merchandise according to the price book.
Check in vendor deliveries as needed, following company guidelines.
Complete bad merchandise forms and order merchandise.
Use current training materials, complete required training evaluations and documentation, and provide management feedback on training programs and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Perform other duties as assigned to accommodate store operational needs.
Maintain a drug-free workplace; the employer participates in E-Verify and is an equal opportunity employer.