Sales Associate Team Leader

Village Pantry•Fishers, IN

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides customer service and handles register transactions, cash procedures, specialty sales, stocking, cleaning, training-related tasks, and shift operations. The position may also take on other duties to meet store operational needs.

Requirements

Must be 18 years of age or older.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank them.
Ring up customer sales using an electronic cash register; receive money and give correct change.
Refund cash for returned merchandise and exchange merchandise.
Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
Use specialized equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize service and food-stock equipment using the three-sink method.
Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper procedures and materials.
Clean and empty trash containers.
Stock shelves and coolers, rotate and face stock, remove damaged or out-of-code merchandise, and price merchandise according to the price book.
Check in vendor deliveries as needed, following company guidelines.
Complete bad merchandise forms.
Order merchandise.
Use current training materials and complete required training evaluations and documents.
Provide management with feedback on training programs and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Perform other duties and responsibilities as assigned to accommodate store operational needs.