Sales Associate Team Leader

E-Z Mart•Fort Smith, AR
•$12

About The Position

GPM Investments, LLC is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role combines customer service, cash handling, merchandise stocking and ordering, store cleaning, and support for team training and shift operations. The position requires frequent lifting of 10 pounds and occasional lifting of up to 50 pounds. Applicants must be at least 18 years old, able to communicate in English, and have basic math skills.

Requirements

  • Must be 18 years of age or older.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

  • Greet customers as they enter the store, provide fast and efficient service, and thank them.
  • Process customer sales using an electronic cash register; receive money, provide correct change, and handle refunds and exchanges.
  • Count cash in the drawer at the beginning and end of a shift to assist with shift changes.
  • Use equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Check identification for restricted sales.
  • Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize equipment used for service or stocking food-service products using the three-sink method.
  • Clean store areas, including countertops, microwaves, shelves, floors, windows, cooler doors, food-service equipment, restrooms, and parking lots, using proper procedures and materials.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and face merchandise, remove damaged and out-of-code products, and price merchandise according to the price book.
  • Check in vendor deliveries as needed using company guidelines.
  • Complete bad merchandise forms and order merchandise.
  • Use current training materials, complete required training evaluations and documentation, and provide management with feedback on training programs and materials.
  • Monitor cash levels and security procedures during the shift to ensure compliance.
  • Review job assignments for completeness.
  • Perform other duties as assigned to accommodate store operational needs.
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