Sales Associate Team Leader

Village Pantry•Fishers, IN
•$15 - $16

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides efficient customer service and supports daily store operations, including cash handling, specialty transactions, stocking, cleaning, training, and monitoring cash security procedures.

Requirements

  • Must be at least 18 years old.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

  • Greet customers, provide fast and efficient service, and thank them.
  • Process customer sales using an electronic cash register; receive money and give correct change.
  • Refund cash for returned merchandise and process merchandise exchanges.
  • Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
  • Use specialized equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Check identification for restricted sales.
  • Check and replenish food service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize food service equipment using the three-sink method.
  • Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper procedures and materials.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and face merchandise, and remove damaged or out-of-code items.
  • Price merchandise according to the price book.
  • Check in vendor deliveries as needed, following company guidelines.
  • Complete bad merchandise forms.
  • Order merchandise.
  • Use current training materials, complete required training evaluations and documents, and provide management with feedback on training programs and materials.
  • Monitor cash levels and security procedures during the shift to ensure compliance.
  • Review job assignments for completeness.
  • Perform other duties as assigned to accommodate store operational needs.
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