Sales Associate Team Leader

R-Stores•Edgar, WI

About The Position

GPM Investments, LLC is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides customer service, handles sales and payments, maintains merchandise and food-service supplies, and keeps store areas and equipment clean. The Team Leader also supports shift operations, training, cash security, and store ordering.

Requirements

Be at least 18 years of age.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

Greet customers, provide fast and efficient service, and thank them.
Process customer sales using an electronic cash register; receive money and give correct change.
Process refunds and merchandise exchanges.
Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
Use equipment to process specialty products and transactions, including money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize equipment used for service or stocking food-service products using the three-sink method.
Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper procedures and materials.
Clean and empty trash containers.
Stock shelves and coolers, rotate and front-face merchandise, and remove damaged or out-of-code products.
Price merchandise according to the price book.
Check in vendor deliveries as needed using company guidelines.
Complete bad merchandise forms.
Order merchandise.
Use current training materials and complete required training evaluations and documents.
Provide management with feedback on training programs and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Assume other duties and responsibilities as assigned to accommodate store operational needs.