Sales Associate Team Leader

R-Stores•Wausau, WI

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role supports store operations by serving customers, processing transactions, maintaining merchandise and food-service areas, and helping monitor shift procedures and training.

Requirements

  • Be at least 18 years of age.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

  • Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
  • Ring up sales using an electronic cash register, receive money, give correct change, and process refunds or merchandise exchanges.
  • Assist with shift changes by counting money in the cash drawer at the beginning and end of a shift.
  • Use equipment to process specialty products and transactions, including money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Check identification for restricted sales.
  • Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize food-service equipment using the three-sink method.
  • Clean store areas using proper procedures and materials, including countertops, microwaves, shelves, floors, windows, cooler doors, food-service equipment, restrooms, and parking lots.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and front-face stock, remove damaged or out-of-code merchandise, and price merchandise according to the price book.
  • Check in vendor deliveries as needed using company guidelines.
  • Complete bad merchandise forms.
  • Order merchandise.
  • Use current training materials, complete required training evaluations and documents, and provide management with feedback on training programs and materials.
  • Monitor cash levels and security procedures during the shift to ensure compliance.
  • Review job assignments for completeness.
  • Perform other duties and responsibilities as assigned to accommodate store operational needs.
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