Sales Associate Team Leader

fastmarket•Austin, TX

About The Position

GPM Investments, LLC is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides customer service and performs sales transactions, cash handling, stocking, cleaning, ordering, and other store-operational tasks. The Team Leader also supports shift changes, monitors cash levels and security procedures, reviews job assignments, and uses and provides feedback on training materials.

Requirements

Be 18 years of age or older.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
Ring up sales using an electronic cash register; receive money and give correct change.
Refund cash for returned merchandise and exchange merchandise.
Count money in the cash drawer at the beginning and end of a shift to assist with shift changes.
Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize equipment used for service or stocking food-service products using the three-sink method.
Clean areas including countertops, microwaves, shelves, floors, windows, cooler doors, food-service equipment, restrooms, and parking lots using proper procedures and materials.
Clean and empty trash containers.
Stock shelves and coolers, rotate and front-face stock, remove damaged or out-of-code merchandise, and price merchandise according to the price book.
Check in vendor deliveries as needed using company guidelines.
Complete bad merchandise forms.
Order merchandise.
Use current training materials and complete necessary training evaluations and documents.
Provide management with feedback on the training program and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Perform other duties and responsibilities as assigned to accommodate store operational needs.