San Francisco Outlet Store - PT Sales Associate/Keyholder

Citizen Watch Company of America•Livermore, CA

17h•Onsite

About The Position

The Part Time Key Holder assists the management team in motivating and inspiring the team to achieve store productivity goals. The role supports the development of action plans and the analysis of daily, weekly, and monthly sales. The Key Holder works as part of the management team to help achieve sales plans through sales motivation, staff training, and customer service, while also achieving personal sales goals and fostering a selling culture in the store. The role models effective selling techniques and customer service, and helps train, supervise, and develop store associates in customer service, clienteling, company history, product knowledge, visual merchandising, and store operations. The Key Holder helps keep the team goal-oriented, motivated, and productive; maintains clean case lines, accurate pricing, and effective merchandising; and manages the store when the General Manager and Assistant Manager are absent. The position also maintains adequate sales-floor coverage, helps communicate and achieve KPI metrics, and supports associates in developing and maintaining long-term client relationships.

Requirements

Flexible schedule to work days, evenings, and weekends according to business needs.
High school diploma or GED preferred; alternatively, one to three years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

Retail jewelry and watch experience is highly desirable.

Responsibilities

Help the management team achieve store sales plans through sales motivation, staff training, and customer service.
Achieve personal sales goals and help develop a selling culture in the store.
Model effective selling techniques and customer service.
Help train, supervise, and develop store associates in customer service, clienteling, company history, product knowledge, visual merchandising, and store operations.
Lead the team in remaining goal-oriented, motivated, and productive.
Ensure case lines are clean, pricing is correct, and products are well merchandised.
Manage the store when the General Manager and Assistant Manager are absent.
Maintain adequate sales-floor coverage.
Help track KPI metrics and ensure they are communicated and achieved.
Work with the management team to help associates develop and maintain long-term client relationships through customer service.