San Marcos Outlet Store - PT Sales Associate/Keyholder

Citizen Watch Company of America•San Marcos, TX

About The Position

The Part Time Key Holder assists the management team in motivating and inspiring the team to achieve store productivity goals. The role supports the development of action plans and analysis of daily, weekly, and monthly sales. Citizen Watch America represents sales and marketing for Citizen Group brands in the U.S., Caribbean, and Latin American markets, including Citizen, Bulova, Frederique Constant, and Alpina.

Requirements

  • High school diploma or GED preferred, or one to three years of related experience and/or training, or an equivalent combination of education and experience.
  • Flexible schedule to work days, evenings, and weekends as business needs require.

Nice To Haves

  • Retail jewelry and watch experience is highly desirable.

Responsibilities

  • Work with the management team to achieve store sales plans through sales motivation, staff training, and customer service.
  • Achieve personal sales goals.
  • Develop a selling culture in the store.
  • Model exemplary selling techniques and customer service.
  • Train, supervise, and develop store associates in customer service, clientele, company history, product knowledge, visual merchandising, and store operations.
  • Lead the store team to ensure members are goal-oriented, motivated, and productive.
  • Ensure case lines are clean, pricing is correct, and products are well merchandised.
  • Manage the store when the General Manager and Assistant Manager are absent.
  • Maintain adequate sales floor coverage.
  • Help track and ensure KPI metrics are communicated and achieved.
  • Work with the management team to help sales associates develop and maintain long-term clients through effective customer service.
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