Sales Keyholder, PT

Under Armour • Pine Township, PA

6d • $17 - $19

About The Position

The Sales Keyholder is a part-time leadership role that supports store leaders by driving sales, coaching teammates, and maintaining a high-energy store environment. The role is an entry point into leadership and includes acting as the leader on duty, upholding Under Armour’s Athlete service standards and selling behaviors, supporting retail and omnichannel performance goals, and helping deliver a strong customer experience.

The Sales Keyholder also supports store operations, including loss prevention, safety, audits, store presentation, merchandise and floor-set standards, scheduling adjustments, and opening or closing the store when necessary. The role may assume Stock Keyholder responsibilities as needed and perform other tasks assigned by management.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• At least 1 year of retail or customer service experience.
• Fluency in the local language; basic English is a plus.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Knowledge of store operations, visual merchandising, stockroom operations, risk management, and safety.
• Moderate knowledge of industry and retail operations and the ability to apply that knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodation.
• Comfort with or willingness to learn technology such as handheld and mobile devices.
• Strong communication skills.
• Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kg during each work shift, with or without accommodation.

Nice To Haves

• Basic English is a plus.

Responsibilities

• Ensure teammates provide excellent customer service.
• Lead a selling culture and enhance the customer experience.
• Recognize and reward teammate performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support sales and retail/omnichannel KPI target achievement.
• Act as leader on duty and model the brand’s Athlete service standards and selling behaviors.
• Provide in-depth information about a wide portfolio of technical products.
• Partner with store leadership to maintain merchandise and floor-set standards.
• Evaluate store sales and payroll goals using payroll reports and tools, and adjust schedules to meet business needs.
• Build Athlete loyalty through the in-store experience and available applications.
• Communicate effectively with Athletes, teammates, and leadership.
• Assume Stock Keyholder responsibilities as necessary.
• Perform other tasks assigned by management.

Benefits

• Generous employee discount.
• Opportunity to participate in special contests to win merchandise and other exclusive prizes.
• Work-Life Assistance Program supporting health, personal, family, or work-related challenges.
• High-energy environment working alongside people who appreciate teamwork.
• Opportunities for professional development and advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED