Sales Keyholder, PT

Under Armour • Baraboo, WI

13d • $17 - $19

About The Position

The Sales Keyholder is a frontline leadership role that supports store leaders by driving sales, coaching teammates, and maintaining an energetic and welcoming store environment. The role helps lead the selling culture and customer experience, serves as leader on duty, and models Under Armour’s Athlete service standards and selling behaviors. It is described as a first step into leadership.

The Sales Keyholder supports operational standards, including loss prevention, safety, audits, store presentation, merchandise and floor sets, and opening or closing the store when necessary. The role also helps achieve sales and retail/omni KPI targets, evaluates sales and payroll goals using reports and tools, adjusts schedules to meet business needs, builds Athlete loyalty through in-store applications, and may assume Stock Keyholder responsibilities.

Requirements

• At least 18 years old.
• High school degree or equivalent.
• At least 1 year of retail or customer service experience.
• Fluency in the local language; basic English is a plus.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Knowledge of store operations, visual merchandising, stockroom, risk management, and safety.
• Moderate knowledge of industry or retail operations and the ability to apply that knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodation.
• Comfort with or willingness to learn technology such as handheld and mobile devices.
• Strong communication skills.
• Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kgs during each work shift, with or without accommodation.

Nice To Haves

• Basic English.

Responsibilities

• Ensure all teammates provide great customer service.
• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support achievement of sales and retail/omni KPI targets.
• Act as leader on duty and model the brand’s Athlete service standards and selling behaviors.
• Provide in-depth information about a wide portfolio of technical products.
• Partner with store leadership to maintain merchandise and floor-set standards.
• Evaluate store sales and payroll goals using payroll reports and tools, and adjust schedules to meet business needs.
• Build Athlete loyalty through the in-store experience using available applications.
• Communicate effectively with Athletes, teammates, and leadership.
• Assume Stock Keyholder responsibilities as necessary.
• Perform other tasks as assigned by management.

Benefits

• Generous employee discount.
• Eligibility to participate in special contests for the opportunity to win merchandise and other exclusive prizes.
• Work-Life Assistance Program supporting health, personal, family, or work-related challenges.
• High-energy work environment alongside people who appreciate teamwork.
• Opportunities for professional development and advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED