San Francisco Outlet Store - PT Sales Associate/Keyholder

Citizen Watch Company of America, Inc.•Livermore, CA

About The Position

The Part Time Key Holder assists the management team in motivating and inspiring the team to achieve store productivity goals. The role supports the development of action plans and the analysis of daily, weekly, and monthly sales. The Key Holder works as part of the management team to achieve sales plans through sales motivation, staff training, and customer service. They help train and develop store associates, promote a strong selling culture, maintain merchandising standards, support sales-floor coverage, and manage the store when the General Manager and Assistant Manager are absent.

Requirements

Flexible schedule, including days, evenings, and weekends, based on business needs.
High school diploma or GED preferred; alternatively, one to three years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

Retail jewelry and watch experience is highly desirable.
High school diploma or GED.

Responsibilities

Work with the management team to achieve store sales plans through sales motivation, staff training, and customer service.
Achieve personal sales goals.
Develop a selling culture in the store.
Model exemplary selling techniques and customer service.
Train, supervise, and develop store associates in customer service, clientele, company history, product knowledge, visual merchandising, and store operations.
Lead the team to ensure store associates are goal-oriented, motivated, and productive.
Ensure case lines are clean, pricing is correct, and products are well merchandised.
Manage the store when the General Manager and Assistant Manager are absent.
Maintain adequate sales-floor coverage.
Help track and communicate KPI metrics and ensure they are achieved.
Work with the management team to help sales associates develop and maintain long-term client relationships through effective customer service.