Sales Associate Key

Knitwell Group • Tilton, NH

4d • Onsite

About The Position

Talbots is hiring a part-time Sales Associate Key for its store in Tilton, New Hampshire. The role focuses on providing exceptional customer service, promoting products, building customer relationships, and supporting store business and operational excellence. The associate also helps the management team, may lead or supervise others on occasion, and may open or close the store.

Requirements

• Capable of creating a selling culture aligned around customer needs.
• Customer-centric mentality and understanding of exceptional customer experiences.
• Ability to create, build, and cultivate relationships.
• Ambition and passion for achieving individual and team goals; thrives in a team environment.
• Passion for selling and ability to find thoughtful ways to maximize store traffic.
• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Serve multiple customers at a time, multitask, and handle projects simultaneously.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and suggest items that meet customers' needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
• Support operational excellence, including managing inventory according to policies and procedures, filling orders, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Lead or supervise others on occasion and open or close the store for business.
• Understand customer needs and wants through intentional conversation.

Benefits

• Growth opportunities and tools to advance beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages accessible to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed