About The Position

Zales Outlet is hiring seasonal, part-time, and full-time team members for its sales team. The Sales Associate / Jewelry Consultant provides a superior experience to customers by understanding their needs and desires, presenting merchandise and explaining product features and benefits, and sharing information about extended service plans and financing options. The role is responsible for meeting individual and team sales goals. The position suits someone who enjoys helping customers celebrate special moments and takes a positive, customer-focused approach to delivering an exceptional experience. Zales Outlet is part of Signet Jewelers, which describes itself as a purpose-driven company and an equal opportunity employer committed to inclusion and diversity. The company emphasizes integrity, teamwork, and advancement through promotion from within.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $18.00–$25.60 plus commission on sales; final pay rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid Time Off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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