About The Position

Zales Outlet is looking for Seasonal, Part-Time, and Full-Time team members to join their sales team. The role involves providing a superior customer experience by engaging customers, understanding their needs, presenting merchandise, and providing information on extended service plans and financing options. The company emphasizes celebrating life and expressing love through their products and customer interactions. Zales is part of Signet Jewelers, a purpose-driven company that is "Great Place to Work-Certified".

Requirements

  • A desire to help our customers celebrate the special moments in their lives
  • Strong customer service, sales, retail and/or jewelry experience
  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
  • A positive, customer -focused approach in delivering an exceptional customer experience
  • Strong communication and relational skills

Responsibilities

  • Engage customers in conversation to understand their needs and desires
  • Present merchandise and share detailed information regarding features and benefits of products
  • Provide information regarding extended service plans and financing options
  • Meet individual and team sales goals

Benefits

  • Base pay, $16.94 – $20.50 plus commission on sales
  • Medical, dental, vision and prescription insurance (full-time team members)
  • 401(k)
  • Paid Time Off (full-time and part-time team members)
  • Paid holidays (full-time team members)
  • Tuition reimbursement, including DCA courses based on position
  • Training — Associate Training System, Management Training System, District Manager in Training, career development and more
  • Merchandise discounts
  • Incentive trips and contests
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