About The Position

Zales Outlet is hiring seasonal, part-time, and full-time team members for its Sales Team. The Sales Associate / Jewelry Consultant provides a superior experience to customers by understanding their needs and desires, presenting merchandise and explaining product features and benefits, and sharing information about extended service plans and financing options. The role is responsible for meeting individual and team sales goals. The position emphasizes helping customers celebrate important moments through a positive, customer-focused experience and building lasting relationships.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.90–$20.50 plus commission on sales; final pay rate is determined based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training, including the Associate Training System, Management Training System, and District Manager in Training.
  • Career development and advancement opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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