About The Position

Zales Outlet is hiring seasonal, part-time, and full-time team members for a Sales Associate / Jewelry Consultant role. As part of the Sales Team, you will provide a superior experience to customers, helping them celebrate life and express love. The role involves understanding customers’ needs, presenting merchandise and explaining product features and benefits, sharing information about extended service plans and financing options, and meeting individual and team sales goals. Zales Outlet is part of Signet Jewelers, which describes itself as purpose-driven and committed to inclusion, diversity, integrity, teamwork, and promoting from within.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior experience.

Benefits

  • Base pay of $16.90–$27.40 plus sales commission; final pay rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Opportunities for advancement through a promote-from-within philosophy.
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