About The Position

Zales Outlet is looking for motivated individuals to join their team as Seasonal, Part-Time, and Full-Time team members. The role involves providing a superior customer experience, engaging customers to understand their needs, presenting merchandise with detailed information on features and benefits, offering information on extended service plans and financing, and meeting sales goals. The company emphasizes celebrating life and expressing love through their jewelry and aims to build lasting customer relationships.

Requirements

  • A desire to help our customers celebrate the special moments in their lives
  • Strong customer service, sales, retail and/or jewelry experience
  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
  • A positive, customer -focused approach in delivering an exceptional customer experience
  • Strong communication and relational skills

Responsibilities

  • Engage customers in conversation to understand their needs and desires
  • Ability to present merchandise and share detailed information regarding features and benefits of products
  • Provide information regarding extended service plans and financing options
  • Meet individual and team sales goals

Benefits

  • Base pay, $16.90 – $25.60 plus commission on sales
  • Medical, dental, vision and prescription insurance (full-time team members)
  • 401(k)
  • Paid Time Off (full-time and part-time team members)
  • Paid holidays (full-time team members)
  • Tuition reimbursement, including DCA courses based on position
  • Training — Associate Training System, Management Training System, District Manager in Training, career development and more
  • Merchandise discounts
  • Incentive trips and contests
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