About The Position

Kay Jewelers Outlet is hiring seasonal, part-time, and full-time team members to provide valued customers with a superior experience. Sales Associates engage customers to understand their needs and desires, present merchandise and explain product features and benefits, provide information about extended service plans and financing options, and work toward individual and team sales goals. The role suits people who enjoy helping customers celebrate meaningful moments and who bring a positive, customer-focused approach, strong communication and relationship skills, and relevant customer service, sales, retail, or jewelry experience. Flexible availability during peak retail hours, including nights, weekends, and holidays, is needed. Kay Jewelers is part of Signet Jewelers, a purpose-driven company focused on helping customers celebrate life and express love through quality, responsibly sourced jewelry. Signet promotes inclusion and diversity, values integrity and teamwork, and offers opportunities for advancement through a promote-from-within philosophy.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, such as nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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