About The Position

Zales Outlet is hiring seasonal, part-time, and full-time team members for a Sales Associate / Jewelry Consultant role. As part of the Sales Team, you will provide a superior experience to customers by understanding their needs, presenting merchandise and product information, explaining service plans and financing options, and working toward individual and team sales goals. The role is suited to someone who enjoys helping customers celebrate special moments and building lasting relationships.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.00–$20.50 plus sales commission; final pay rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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