About The Position

Zales Outlet is hiring seasonal, part-time, and full-time Sales Associates / Jewelry Consultants to provide customers with a superior experience. The role focuses on helping customers celebrate meaningful moments by understanding their needs, presenting jewelry and explaining product features and benefits, and sharing information about service plans and financing. Team members work toward individual and team sales goals. Zales Outlet is part of Signet Jewelers, a purpose-driven company that emphasizes inclusion, diversity, integrity, teamwork, and advancement through a promote-from-within philosophy.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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