Sales Associate / Jewelry Consultant - Zales - Serramonte Center - Daly City, CA

Signet Jewelers•Daly City, CA
•$18 - $26•Onsite

About The Position

Zales is hiring seasonal, part-time, and full-time team members to help customers celebrate life and express love. As part of the Sales Team, the Sales Associate / Jewelry Consultant provides a superior experience to customers by learning about their needs, presenting merchandise, and explaining product features and benefits. The role also involves discussing extended service plans and financing options and working toward individual and team sales goals. Zales is part of Signet Jewelers, a purpose-driven company that believes love inspires love. The company describes itself as Great Place to Work-Certified and is committed to inclusion and diversity, integrity, teamwork, and advancement through its promote-from-within philosophy.

Requirements

  • A desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $17.50–$25.60 plus commission on sales; final pay is determined based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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