Sales Associate / Jewelry Consultant - Zales - Sunvalley Mall - Concord, CA

Signet Jewelers•Concord, CA
•$17 - $26•Onsite

About The Position

Zales is hiring seasonal, part-time, and full-time team members for its sales team. The Sales Associate / Jewelry Consultant provides a superior experience to customers by learning about their needs, presenting merchandise and explaining product features and benefits, sharing information about extended service plans and financing options, and working toward individual and team sales goals. The role focuses on helping customers celebrate meaningful moments and express love.

Requirements

  • Desire to help customers celebrate the special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, such as nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.90–$25.60 plus commission on sales; final pay rate is determined based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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