About The Position

Zales is hiring seasonal, part-time, and full-time team members to join its Sales Team. The role is responsible for providing a superior experience to customers and helping them celebrate life and express love. Team members engage customers to understand their needs and desires, present merchandise and explain product features and benefits, provide information about extended service plans and financing options, and work toward individual and team sales goals. The position requires flexible availability during peak retail periods, including nights, weekends, and holidays.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, such as nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $15.92–$23.60 plus commission on sales; final pay rate is determined based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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