Sales Associate III
About The Position
The Sales Associate III (Stylist) serves as a trusted, knowledgeable advisor who helps customers choose products that suit their aesthetic and lifestyle. The role helps customers discover and express their personal style and shows them how to incorporate Kate Spade products into their existing wardrobe. The position combines customer engagement and styling with sales and operational responsibilities. The associate builds customer connections through product knowledge and storytelling, provides styling recommendations, supports purchase decisions and checkout, and helps maintain operational excellence. The role requires a flexible schedule, including nights, weekends, busy season, and high-traffic retail days such as public holidays.
Requirements
- Professional selling skills and exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency or proficiency in the local language, depending on the market.
- Ability to work a flexible schedule to meet business needs, including nights, weekends, busy season, and high-traffic retail days, including public holidays.
- Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Responsibilities
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Listen actively and ask follow-up questions to understand customer needs.
- Provide styling advice, suggest add-ons, and create complete looks.
- Show customers multiple ways to wear products and encourage exploration of new styles.
- Guide customers through purchase decisions and provide a seamless checkout experience.
- Reinforce and celebrate customer choices and invite customers to return.
- Drive results through customer connections and storytelling.
- Demonstrate knowledge of the brand and product attributes across categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback honestly and constructively.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Commuter benefits
- Disability insurance
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
