Sales Associate III
About The Position
The Sales Associate III (referred to in the posting as a Stylist) serves as a trusted, knowledgeable advisor who helps customers select Kate Spade products that suit their aesthetic and lifestyle. The role supports customers in discovering and expressing their personal style and incorporating Kate Spade products into their existing wardrobe. The position combines customer engagement and styling with sales and operational responsibilities. It involves building customer connections, sharing product and brand knowledge, supporting purchase decisions, maintaining operational standards, and contributing to business results. The job posting describes sample duties and notes that they are not an exhaustive list of performance requirements.
Requirements
- Professional selling skills and exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency or proficiency in the local language, depending on the market.
- Ability to work a flexible schedule that meets business needs, including nights, weekends, busy season, high-traffic retail days, and public holidays.
- Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs.
- Ability to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Responsibilities
- Greet customers warmly and demonstrate strong product knowledge.
- Listen actively and ask follow-up questions to understand customer needs.
- Provide styling advice, suggest add-on products, and create complete looks.
- Show customers different ways to wear products and encourage them to explore styles.
- Guide customers through purchase decisions and provide a seamless checkout experience.
- Reinforce customers’ choices and invite them to return.
- Drive sales results through customer connections and storytelling.
- Demonstrate knowledge of the brand and product attributes across categories.
- Maintain operational standards, including stockroom organization and point-of-sale transactions.
- Give and receive honest, constructive feedback.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid maternity leave
- Paid paternity leave
- Commuter benefits
- Disability insurance
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
