Sales Associate eCommerce - AutoNation USA Denver 104
About The Position
The e-Commerce Sales Associate supports customers throughout the vehicle-buying process in a no-haggle sales environment, interacting with customers online, by phone, and in person. The role responds promptly to leads, answers questions, provides information, and guides customers from their initial phone or internet contact to an in-store experience. The associate helps customers choose a vehicle, discusses terms and payment options suited to their lifestyles and budgets, and closes sales. The role also includes following up before and after purchase to support customer satisfaction and loyalty, and helping transition customers to the Service department. This is an on-site, commission-based position.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Drive to set and achieve targeted goals.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Willingness to follow up with customers.
- Experience and desire to work with technology.
- Valid in-state driver’s license and an acceptable, safe driving record.
Nice To Haves
- Prior sales experience, preferably in retail.
Responsibilities
- Respond to customer leads in a timely manner through online, phone, and in-person channels.
- Answer questions and provide information about vehicles and the purchasing process.
- Guide customers from phone and internet contact to an in-store experience.
- Help customers select a vehicle and discuss terms and payment options.
- Close vehicle sales and work toward targeted goals.
- Follow up with customers before and after purchase to ensure satisfaction and encourage loyalty.
- Help transition customers to the Service department.
Benefits
- Competitive compensation.
- 401k matching.
- Health, dental, and vision insurance plans.
- Maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Deals and discounts through YouDecide, a website with offers from providers and retailers.
- Career paths into finance, management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
