Sales Associate eCommerce- AutoNation Honda OHare

AutoNation

6d • $5,500 - $11,000

About The Position

AutoNation is one of the largest automotive retailers in the United States, offering vehicles, financing, parts, maintenance, and repair services. The e-Commerce Sales Associate helps customers make vehicle-purchase decisions in a no-haggle sales environment by engaging with them online, by phone, and in person. The role includes responding promptly to leads, answering questions, providing information, and guiding customers from their initial contact to an in-store experience.

The Associate uses communication and listening skills to help customers select a vehicle, discuss terms and payment options suited to their lifestyles and budgets, and close sales. They provide a strong customer experience before and after purchase, follow up to support satisfaction and loyalty, and help transition customers to the Service department. AutoNation describes a supportive, collaborative culture, career paths into finance and management, competitive compensation, benefits, and associate purchase and discount programs.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads promptly online and by phone.
• Answer questions and provide vehicle information to prospective customers.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that suit their needs, budgets, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department after purchase.
• Set and work toward targeted goals.

Benefits

• Competitive compensation of $5,500–$11,000 per month.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to offers and discounts through YouDecide.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED