Sales Associate - AutoNation Honda Lewisville

AutoNation • Lewisville, TX

10d

About The Position

The e-Commerce Sales Associate interacts with customers online, by phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves promptly responding to leads, answering questions, providing information, and helping customers move from phone or internet contact to an in-store experience.

The Sales Associate helps customers select a vehicle, discusses terms and payment options to fit their lifestyles and budgets, and closes sales. Associates provide an exceptional experience before and after purchase, follow up to support customer satisfaction and loyalty, and help transition customers to the Service department.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond promptly to customer leads and inquiries online, by phone, and in person.
• Answer questions and provide information to guide customers from initial contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options suited to their needs and budgets.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers after purchase to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department to support their vehicle ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Access to offers and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED