Sales Associate eCommerce - AutoNation USA Denver 104

AutoNation • Denver, CO

6d • $3,000 - $8,000 • Onsite

About The Position

The e-Commerce Sales Associate helps customers navigate vehicle purchases in AutoNation’s no-haggle sales environment. The role interacts with customers online, by phone, and in person, responding to leads promptly, answering questions, providing information, and guiding customers from initial contact to an in-store experience.

The Associate helps customers select vehicles, discusses terms and payment options suited to their lifestyles and budgets, and closes sales. They provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, and help transition customers to the Service department. This is a commission-based, on-site position at AutoNation USA Denver 104.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.

Responsibilities

• Respond promptly to customer leads online and by phone.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that meet their needs, budgets, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers to ensure satisfaction before and after purchase.
• Help transition customers to the Service department to support their ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED