About The Position

The Advanced Technician performs vehicle repair and maintenance according to dealership and factory standards. The role diagnoses vehicle malfunctions, completes authorized repairs, conducts multi-point inspections, documents work, and supports customer confidence in vehicle safety and reliability. The technician works with Customers, Service Advisors, other Technicians, Parts Associates, Sales Associates, and Managers, and communicates regularly with the Parts Department and Service Advisors to manage production and customer communication. Success is measured by targeted production and Customer Satisfaction Index results. The posted pay is $32.25, with advancement potential.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver's license and an acceptable, safe driving record that is maintained.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the Customer.
  • Conduct multi-point inspections and make appropriate recommendations to help ensure vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal Technician tools not inventoried by the Service department as special tools.
  • Keep up to date with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to support customer loyalty.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Paid training and OEM certification support.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to discounts through YouDecide.
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