Sales Associate eCommerce - AutoNation Chevrolet Cadillac South Corpus Christi

AutoNation • Corpus Christi, TX

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About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding promptly to leads, answering questions, providing information, and helping customers move from phone or internet contact to an in-store experience.

The associate uses communication and listening skills to help customers select vehicles, discuss terms and payment options that fit their needs and budgets, and close sales. They provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, and help transition customers to the Service department to support vehicle ownership.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and negotiate terms and payment options suited to their lifestyles, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED