Sales Associate Development Program

RR Donnelley•Grand Rapids, MI
•Remote

About The Position

The Associate - Sales position is a full-time, entry-level role at RRD. It includes a comprehensive four-month Associate Development Program designed to prepare employees for a career as a Sales Associate through training in sales strategies, practices, and industry knowledge. The program has a required cohort start date; the current Grand Rapids, Michigan opening is for the July 2027 cohort. The position is fully remote, but employees must live in Grand Rapids, Michigan. Some travel is required to shadow sales representatives, and reliable transportation is required to reach clients within the designated territory.

Requirements

  • Strong listening skills to understand customer needs.
  • Strong written and verbal communication skills.
  • High motivation to learn.
  • Ability to make data-driven decisions and explain return on investment to customers.
  • Ability to make decisions and solve problems.
  • Driven and motivated to succeed in sales.
  • Reliable transportation to get to and from clients within the designated territory.

Nice To Haves

  • Bachelor's degree in sales, marketing, business, communications, packaging, economics, or a related field, with an interest in sales.
  • Prior experience using a CRM, such as Salesforce.
  • Sales internship or experience selling.

Responsibilities

  • Learn and perform RRD's sales steps through training and observation.
  • Learn and execute prospecting and cold calling to build new accounts.
  • Shadow sales representatives; some travel is required.
  • Assist senior sales representatives with sourcing, securing, and managing new and existing business.
  • Attend internal and external sales meetings.
  • Maintain relationships with existing accounts and customers.
  • Build a sales funnel specific to the post-training assignment.
  • Pursue continued development through marketing and sales publications to increase industry knowledge.
  • Perform other related duties and participate in special projects as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with company match
  • Life insurance
  • Voluntary supplemental insurance coverages
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Employer and partner discounts
  • Potential participation in a bonus, commission, or incentive program, depending on the role
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