Sales Associate and Cashier - Airport Retail

Ariva Group•Kenner, LA
•Onsite

About The Position

The Store Associate works in a retail store located within an airport terminal serving a high volume of travelers and airport visitors. The role delivers top-class customer service, builds customer satisfaction and loyalty, and supports sales results through teamwork. The associate handles sales and cash transactions, maintains accurate paperwork, assists with merchandising and store upkeep, and follows safe work practices.

Requirements

  • High school diploma or GED.
  • Excellent customer service skills.
  • Excellent written and oral communication skills, organization, and problem-solving skills.
  • Upbeat and friendly attitude and ability to work well with others.
  • Ability to thrive in a lively working environment and multitask.
  • Flexibility to work evenings, weekends, and holidays.
  • Compliance with HKG's Drug and Alcohol Policy.
  • Basic computer skills to use software and complete required paperwork.
  • Regular ability to stand, walk, sit, handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear.
  • Ability to occasionally lift or move objects over 25 pounds and recognize when assistance is safer.
  • Required vision abilities include close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Nice To Haves

  • Bilingual English/Spanish.
  • Previous cashier experience.

Responsibilities

  • Greet all walk-in customers immediately.
  • Maintain a positive and cooperative tone with customers and coworkers.
  • Balance the cash drawer and prepare required transaction paperwork.
  • Organize and file sales paperwork daily.
  • Complete daily transactions, finalize sales tickets, collect paperwork for financial transactions, and properly complete credit card transactions.
  • Review transfer distribution documents according to company policy.
  • Review documents for accuracy and completeness and report discrepancies to the Store Manager.
  • Assist in training personnel on computer programs and paperwork-handling procedures.
  • Merchandise and stock shelves correctly according to direction from the Store Manager and Category Managers.
  • Maintain a neat and orderly appearance and follow company standards for dress and grooming.
  • Assist with store maintenance, including vacuuming, dusting, and general cleaning as directed by the Store Manager.
  • Assist with unloading stock trucks as scheduled and directed.
  • Use safe work practices to limit the risk of injury and damage to products or property.
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