Retail Sales Associate - Cashier

Colusa Indian Community Council•Colusa, CA

About The Position

The Retail Sales Associate - Cashier provides customer service and processes transactions accurately and efficiently. The role welcomes customers, answers questions, helps customers locate merchandise, maintains store displays and inventory, and supports sales and promotional activities. The current vacancy is at Smokey River Tobacco Shop, a tobacco shop operated by the EDC. The position is regular and full-time. Store hours are seven days a week, from 7:00 a.m. to 10:00 p.m.; the posting does not specify the employee’s individual shift. Depending on the assigned store, the position may also involve preparing and cooking food, maintaining food-service stations, managing kitchen supplies, and following food safety procedures. These food-preparation duties are described for incumbents working at Wintun Mini-Mart, while the current vacancy is at Smokey River Tobacco Shop. The incumbent is expected to work in accordance with the mission, purpose, and values of the Colusa Indian Community Council. The role has no supervisory duties. Work schedules may be adjusted as required by business operations. The work environment may include occasional work at heights or outdoors, exposure to fumes, airborne particles, chemicals, extreme cold, electrical hazards, and disruptive or confrontational people. Noise is usually moderate.

Requirements

High school diploma or equivalent.
Must be at least 21 years old at appointment for work in retail shops selling tobacco-only products, including cigarettes, cigars, and e-cigarettes. The posting also states a minimum age of 18 at appointment.
Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write correspondence and effectively present information in one-on-one and small-group settings.
Ability to add and subtract to make change, complete pay-point reports, and account for product quantities during vendor check-in, using American currency and units of quantity.
Ability to count cash daily and apply common-sense understanding to written, oral, or diagrammed instructions.
Ability to work the posted schedule unless a change is arranged with the Retail Store Manager or designee.
Ability to comply with company policies, safety protocols, uniform and appearance standards, timekeeping procedures, and reporting requirements.

Nice To Haves

Three months of related experience and/or training is desired.
Prior retail or sales experience selling tobacco products is highly desirable.

Responsibilities

Greet customers and determine their needs.
Recommend, select, locate, and obtain merchandise based on customer needs and preferences.
Calculate sales prices and totals, and process cash, credit, and EBT payments.
Prepare, ticket, arrange, and display merchandise to promote sales.
Answer customer questions about the store and its merchandise.
Maintain knowledge of current sales and promotions, payment, exchange and return policies, and security practices.
Describe and demonstrate merchandise and explain its use, operation, and care.
Recognize security risks and theft, and know how to prevent or handle them.
Clean shelves, counters, displays, and tables; stock inventory; and requisition new merchandise.
Open and close cash registers, count and balance cash drawers, handle charge slips, coupons, and vouchers, make deposits, and maintain sales records.
Scan merchandise or enter the correct SKU or department using the cash register or gasoline console.
Prepare a pay-point report at the end of the shift in accordance with company guidelines.
Ring purchases into the correct cash-register department according to company policy and replace receipt tape as needed.
For Wintun Mini-Mart assignments, cook and prepare fast foods, including deep-fried foods, according to production guidelines and standardized recipes.
For Wintun Mini-Mart assignments, store food properly and follow food safety procedures.
For Wintun Mini-Mart assignments, clean and sanitize work areas, equipment, and utensils, and report maintenance issues.
For Wintun Mini-Mart assignments, review menu schedules and determine food requirements, including variety and quantity, and assemble supplies and equipment for daily cooking.
For Wintun Mini-Mart assignments, review inventory and budget when suggesting kitchen supply purchases.
For Wintun Mini-Mart assignments, maintain hot-food, fountain, frozen-beverage, and coffee sections, keeping counters clean, food stocked, and drink stations prepared.
For Wintun Mini-Mart assignments, check refrigeration equipment at least once per shift and complete the Daily Shift Inspection within one hour of shift start.
Instruct customers on using self-service equipment as needed.
Communicate guest or vendor requests and concerns to management.
Follow company policies and procedures, including safety, security, meal and rest break, scheduling, and timekeeping requirements.
Verify age using valid identification for age-restricted sales and comply with applicable federal and state regulations.
Report sales, cash, operating discrepancies, problems, and accidents to the appropriate management or supervisor.
Perform other duties commensurate with the functions and level of the position.