RETAIL CASHIER ASSOCIATE/SALES

Marders • Town of Southampton, NY

9d • $25 - $30

About The Position

For nearly 50 years, Marders has been a trusted name and industry leader in the Hamptons, shaping exceptional outdoor environments through innovative environmental design, installation, maintenance, and horticultural care. Our team of skilled professionals brings creativity, expertise, and passion to every project—delivering work that is both modern and timeless.
Our Vision - Be known throughout our community, among our customers, and within our industry as a company that challenges the status quo with our people, products, and practices, striving for professional excellence. We are customer-obsessed, with an environmental focus on the health and wellness of gardens, properties, and landscapes. We aim to become the model for what a garden center and a landscape/property care company should be.
We also believe in taking care of our team just as well as we take care of our clients. Marders offers employees a competitive benefits package—including an exceptional medical plan, 401(k) with company matching and discretionary contributions, and discretionary bonuses.
Joining Marders means becoming part of a visionary company with deep roots, strong values, and an exciting future. If you’re passionate, motivated, and looking to grow within a company that leads the way in the Hamptons, Marders is where your career can truly flourish. If you enjoy working in a beautiful environment and providing top-notch customer service, this is the opportunity for you!
Position Summary:
Role Summary
Product knowledge of Marders’ plants, products, and services is a fundamental requirement of the Retail Cashier Associate role. Drive sales by exceeding selling and service expectations while supporting checkout operations as a register facilitator. Must be able to work weekends.

Requirements

• 1–2 years of customer service experience in retail or a similar customer-facing environment.
• Experience using a POS system and handling customer transactions.
• Interest in plants, gardening, or organic growing practices.
• Strong interpersonal skills with the ability to build authentic relationships with customers.
• May be required to lift 25 lbs.
• May be required to stand for extended periods.

Responsibilities

• To give the customer the best experience. ensure all team members know all Marders’ products.
• Maintain strong knowledge of Marders’ plant material, products, and services, and be able to describe them clearly to customers.
• Educate clients on plant care, proper soil conditions, fertilizers, and organic gardening practices.
• Maintain knowledge of Annuals, Perennials, Trees & Shrubs.
• Make an authentic first impression to welcome and connect with customers, doing what it takes to create a seamless and enjoyable experience for our clients.
• Support floor sales by recommending additional related products and identifying add-on opportunities for customers.
• Review the daily sales report and track progress toward daily and weekly sales goals.
• Execute register transactions and operate the POS system as needed to support floor sales.
• Use store systems, radios, and phones effectively.
• Assist the Merchandising Manager in maintaining visually compelling plant and product displays that meet Marders’ merchandising standards.
• Assist in tagging, replenishing, and offloading as needed to support receiving and operational tasks as directed.
• Communicate effectively with clients and colleagues while using Acumatica and established clienteling protocols to conduct daily clienteling and follow-up.
• Share feedback, insights, and ideas with the management team and voice concerns constructively as they occur.
• Understand the importance of environmental issues and support company efforts to enforce recycling, reduction of plastic and waste (including proper separation of compost, plastics, glass, paper, and food waste).
• Be available during peak business periods, including weekends, holidays, and special events.
• Perform all other duties as assigned.
• Operate the register efficiently while ensuring accurate transactions and a balanced drawer at the end of each shift.
• Support a seamless checkout experience so sales associates can continue assisting customers on the sales floor.
• Process product tags and transactions efficiently to maintain a smooth checkout flow.
• Maintain a clean and organized register area to support efficient customer transactions.
• Answer customer questions when appropriate or direct customers to the appropriate sales associate or department for expert assistance.
• Assist with houseplant sales as product knowledge develops, consulting a sales associate or department expert when needed.

Benefits

• Competitive salary based on experience and qualifications. Salary range: $25/hour - $30/hour
• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, paid time off, and company holidays.
• Opportunities for professional development and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees