Retail Sales Associate - Cashier

Colusa Indian Community Council•Colusa, CA

17h

About The Position

The Retail Sales Associate - Cashier provides customer service and accurately processes purchases at the Colusa Indian Community Council’s retail stores. The current vacancy is at Smokey River Tobacco Shop, a smoke shop, and is a regular, full-time position. The store operates seven days a week from 7:00 a.m. to 10:00 p.m. The incumbent is expected to work in accordance with the Council’s mission, purpose, and values. The role includes welcoming customers, understanding their needs, recommending and locating merchandise, answering questions, explaining merchandise, and communicating with management and team members. The employee processes cash, credit, and EBT transactions; operates registers and gasoline consoles as applicable; balances drawers; prepares shift pay-point reports; maintains sales records; and follows payment, return, security, and age-verification policies. Other retail work includes preparing and displaying merchandise, stocking shelves, cleaning displays, tracking inventory, and identifying security risks or discrepancies. The posting also describes food-preparation duties for incumbents assigned to Wintun Mini-Mart, including preparing fast foods, maintaining food and beverage stations, following food-safety and sanitation procedures, checking refrigeration equipment, and managing kitchen supplies. The current vacancy, however, is at Smokey River Tobacco Shop. The position requires a high school diploma or equivalent. Three months of related experience and/or training is desired; prior retail or sales experience selling tobacco products is highly desirable. Applicants must be at least 18 at appointment, and at least 21 at appointment for work in tobacco-only retail shops such as smoke shops. The role has no supervisory duties. Work requires customer communication, cash handling, following schedules and safety policies, and meeting the physical and environmental demands described in the posting. Work schedules may be adjusted to meet business needs, and employees may encounter disruptive or confrontational people.

Requirements

High school diploma or equivalent.
At least 18 years of age at the time of appointment; at least 21 years of age at appointment for work in tobacco-only retail shops, including smoke shops.
Ability to read and comprehend instructions, short correspondence, and memos, and to write correspondence.
Ability to present information effectively in one-on-one and small-group situations to guests and team members.
Ability to add and subtract, make change, complete pay-point reports, account for product quantities during vendor check-in, and use American currency and quantity units; cash counting is required daily.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Ability to communicate with supervisors and team members and follow assigned schedules and company policies.
Ability to comply with federal and state regulations, including verifying age with valid identification for age-restricted sales.
Ability to meet the physical demands of the job, including stooping, kneeling, reaching, standing, walking, fingering, grasping, feeling, repetitive motion, and lifting or moving items as described in the posting.
Ability to work in the described environment, which may include occasional high or precarious places, outdoor weather, fumes or airborne particles, toxic or caustic chemicals, extreme cold, electrical-shock risk, and disruptive or confrontational people.

Nice To Haves

Three months of related experience and/or training is desired.
Prior retail or sales experience selling tobacco products is highly desirable.

Responsibilities

Greet customers and determine what they need; recommend, select, and help locate or obtain merchandise.
Compute sales prices and totals, and process cash, credit, and EBT payments.
Prepare, ticket, arrange, and display merchandise to promote sales; answer questions and explain merchandise use, operation, and care.
Maintain knowledge of current promotions, payment policies, exchanges, returns, and security practices.
Recognize security risks and theft and take appropriate preventive or responsive action.
Clean shelves, counters, displays, and tables; stock inventory and requisition merchandise.
Open and close cash registers; count money, sort charge slips, coupons, and vouchers, balance drawers, make deposits, and maintain sales records.
Scan merchandise or enter the correct SKU or department using the register and/or gasoline console; ring purchases into the proper department.
Prepare a pay-point report at the end of the shift and change register receipt tapes when needed.
For Wintun Mini-Mart assignments, cook and prepare fast foods, including deep-fried foods, according to production guidelines and standardized recipes.
For Wintun Mini-Mart assignments, store food safely; clean and sanitize work areas, equipment, and utensils; and report maintenance issues.
For Wintun Mini-Mart assignments, review menu schedules and food requirements, assemble supplies and equipment, review inventory and budget when suggesting kitchen purchases, and maintain hot-food, fountain, frozen-beverage, and coffee sections.
For Wintun Mini-Mart assignments, check refrigeration equipment at least once per shift and complete the Daily Shift Inspection within one hour after the shift starts.
Instruct customers in the use of self-serve equipment as needed.
Communicate guest or vendor requests and concerns to management.
Follow organizational policies, procedures, safety and security protocols, age-verification requirements, work schedules, and timekeeping procedures; report accidents and sales, cash, or operating discrepancies.
Participate in promotional events and sales and perform other duties commensurate with the position’s functions and level.