Retail Sales Associate- Airport Way Store

LaCrosse Footwear•Portland, OR

1d•Onsite

About The Position

Danner is seeking a brand ambassador to provide knowledgeable, personal, and memorable customer service while contributing to individual and team sales goals. The role works in a fast-paced, high-energy retail store and includes assisting customers, operating the register, building displays, and stocking shelves. Sales associates help customers with merchandise style and fit, maintain product knowledge, support store presentation and stock replenishment, and contribute to a positive team environment. The position reports directly to the Retail Store Manager. Work is entirely in a retail store setting.

Requirements

A natural passion for serving others and creating customer loyalty.
Strong customer empathy and the ability to turn negative situations into positive customer experiences.
Ability to quickly learn procedures and processes and handle multiple tasks in a fast-paced environment.
Willingness to conduct oneself in accordance with the Company's Core Values.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, dependability, and initiative, with flexible shift availability for the retail environment.
Ability to climb a ladder and maneuver in a tight stockroom.
High school diploma or equivalent.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Offers are contingent on successful completion of a pre-employment drug screen and background check.

Nice To Haves

At least 1 year of retail sales experience in a strong customer service environment.
Experience with POS systems.
Basic MS Excel and Outlook experience.
Experience fitting footwear.
Knowledge of the Danner brand.

Responsibilities

Greet customers in a timely, professional, and engaging manner.
Provide honest and confident feedback on merchandise style and fit.
Build product knowledge to serve as an expert for customers.
Set and achieve personal sales goals while supporting team goals.
Work with the team to provide the best possible customer service.
Learn, demonstrate, and foster Danner culture through actions and words.
Replenish stock and keep displays neat and rotated to encourage sales.
Assist with backroom projects and assignments as requested.
Track and achieve expected individual and store-level KPI metrics.
Keep workspaces clean and tidy.
Perform opening and closing duties as requested.
Perform other duties as assigned by the Manager.

Benefits

Medical coverage.
Paid time off.
Holiday pay.
401(k).
Referral bonus.
Tuition reimbursement.
Alternative transportation incentive.
Dental and vision coverage after accrued time employed.
Two paid community service days.
Employee and Friends & Family discounts.
Complimentary boots throughout employment.
Partner brand discounts.
Scheduling practices intended to support work/life balance, including scheduling timelines and consecutive days off.