Sales Assistant- Part-Time
About The Position
Toll Brothers is seeking a part-time Sales Assistant for a new luxury home community in Vero Beach, Florida. Sales Assistants support the sales team in achieving community goals by providing administrative assistance and helping deliver a luxury customer experience from a customer’s first visit through move-in. The role requires strong attention to detail and organizational skills to coordinate sales center functions and support productivity and sales success. The position provides administrative support, maintains community and model-home standards, prepares real estate-related paperwork, updates reports and dashboards, and assists with the mortgage process. It also involves working with customers visiting the sales center, presenting model homes and community features, coordinating customer appointments and visits, and providing appropriate updates about home construction.
Requirements
- High school diploma or GED.
- At least 1 year of sales or administrative experience.
- Knowledge of Microsoft Office.
- Availability to work part-time.
- Excellent planning, organization, communication, and administrative skills.
- Positive demeanor and ability to quickly build rapport and trust with customers while representing the Toll Brothers brand.
- Ability to collaborate with internal partners, including Online/Onsite Sales and Construction, across departments.
- Clear, concise, and grammatically appropriate written and verbal communication.
- Technical aptitude, organizational skills, and strong attention to detail.
Nice To Haves
- Associate’s or bachelor’s degree.
- Experience with CRM software.
Responsibilities
- Provide administrative support for the sales team.
- Monitor community and model-home appearance to meet established company standards.
- Use core applications such as Salesforce, Pivotal, Microsoft Office applications, and E1.
- Prepare paperwork and real estate-related documents through the corporate workflow process, including exhibits, diagrams, endorsements, and mortgage documentation.
- Track and update community sales-team reports, dashboards, contact reports, scorecards, and standards of excellence.
- Assist with facilitating the mortgage process, including ensuring buyers apply with TBI Mortgage and receive a commitment letter.
- Work with customers’ lenders to help ensure loans are on track to settle, including providing documentation and creating and providing comparable sales information to a lender’s appraiser.
- Stock homeowner Tiffany closing gifts and model supplies for the assigned community.
- Work with customers visiting the sales center.
- Demonstrate model homes and present community and floor-plan features, without discussing pricing where a license is required.
- Assist with scheduling post-sale contract appointments and facilitate customer visits by scheduling, meeting, and welcoming customers before and during the buying process.
- Support weekly communication processes with post-sale customers when appropriate.
- Provide customers with relevant weekly updates on build status, including sending construction photos when appropriate.
- Perform other duties as assigned.
Benefits
- Comprehensive medical and dental insurance.
- 401(k) with a match.
- Discounted stock purchase.
- Discounts on mortgages, homes, and appliances.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
