Sales Assistant

United Systems, LLC•Oklahoma City, OK

About The Position

United Systems is seeking a Sales Assistant to support the sales team through administrative coordination, customer engagement, and operational assistance. The role helps manage customer communications, maintain organized sales operations, and coordinate internal activities to support business efficiency. The Sales Assistant works with customers, vendors, Sales Account Managers, and internal departments to support order processing, project execution, and ongoing customer service. The position also supports office administration, including maintaining supplies and assisting with employee recognition communications. The Sales Assistant is expected to follow corporate compliance policies, meet performance expectations, uphold organizational values, and treat clients, customers, and colleagues with respect and integrity. Suspected violations of law or standards of conduct should be reported to the immediate supervisor. United Systems is a Blue Alliance company and a technology partner serving Oklahoma City businesses and schools. The company provides internet connectivity, cybersecurity, voice, and physical security solutions, with a focus on K–12 districts, libraries, and local organizations.

Requirements

Strong organizational skills, attention to detail, and accuracy.
Excellent verbal and written communication skills and a professional, customer-centric approach.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Ability to use additional software as assigned.
Ability to use hands to manipulate, handle, feel, and control equipment; talk and hear; see and read; and interpret written documents.
Occasional ability to lift and move objects weighing up to 25 pounds.

Nice To Haves

Previous experience in sales support, administrative assistance, or a similar role in a managed service provider (MSP) or IT-related field.
Proficiency with CRM tools such as ConnectWise, HubSpot, or Salesforce.
Proficiency with Microsoft Office 365 Suite.

Responsibilities

Prepare, format, and deliver customer quotes, proposals, and sales orders in a timely manner.
Maintain and update customer, lead, and sales opportunity information in the CRM system.
Provide administrative support to Sales Account Managers, including scheduling appointments and managing calendars.
Respond to customer communications professionally, promptly, and with a solution-focused approach.
Follow up with customers, document customer satisfaction, and record feedback.
Build relationships with customers and vendors to support ongoing collaboration.
Contact prospective customers to arrange meetings or introductions for the sales team.
Manage the customer licensing and support renewals process.
Coordinate with Accounting, Service, Purchasing, and Installation teams to facilitate order processing and project execution.
Assist in refining sales procedures and internal processes to improve operational efficiency.
Complete state contract reporting monthly and quarterly.
Coordinate with internal teams to support general office and administrative operations.
Order, maintain, and restock office supplies, drinks, and snacks.
Assist with employee recognition communications, including birthdays, certifications, and work anniversaries.
Perform other duties as assigned by Sales Leadership.
Comply with corporate policies, meet performance expectations, uphold organizational values, and report suspected violations to the immediate supervisor.