Sales Assistant

INEOS Grenadier•National City, CA

About The Position

Mossy INEOS Grenadier of National City is seeking a motivated, customer-focused Sales Assistant to support its growing team. The position is suited to someone who enjoys working with people, staying organized, and contributing to a strong customer experience. The Sales Assistant supports the New and Used Car Sales Department, the Business Office, customer follow-up, and dealership communications. Employees in this position receive a base hourly wage of $21.50. Spanish bilingual skills are described as a plus, while the qualifications also list bilingual English/Spanish.

Requirements

  • Bilingual English/Spanish.
  • Strong organizational skills and the ability to communicate effectively with customers and team members.
  • Proficiency with Microsoft Office applications.
  • Follow directions from a supervisor.
  • Interact effectively with co-workers.
  • Understand and follow posted work rules, procedures, and company policies.
  • Accept constructive criticism with motivation toward improving job performance.
  • Professional appearance and a strong attendance record.
  • Positive attitude and willingness to learn.
  • High school diploma or equivalent.
  • Valid California driver's license and clean driving record.
  • Must successfully pass employment screening, including a criminal background check, motor vehicle records review, Social Security number verification, and a drug test at a certified testing facility.

Nice To Haves

  • Spanish bilingual skills are a plus.

Responsibilities

  • Process used-vehicle acquisitions and prepare related paperwork for the Business Office.
  • Act as a Business Office liaison for the New and Used Car Sales Department.
  • Facilitate courtesy deliveries.
  • Prepare necessary purchase orders for transport.
  • Assist with monitoring CRM activity, customer follow-up, lead management, and sales utilization metrics.
  • Perform customer satisfaction index (CSI) follow-up phone calls with customers.
  • Assist in responding to online reviews.
  • Prepare and post organic social media content for the dealership.
  • Monitor practices for compliance with company policies, procedures, and applicable legal requirements, and respond promptly to potential issues.
  • Maintain a professional appearance.
  • Attend managers' meetings as requested.
  • Perform other duties as assigned.

Benefits

  • Flexible hours and flexible work schedule.
  • Medical, dental, and vision insurance.
  • Group insurance plans and discounts.
  • 401(k) profit-sharing plan.
  • Disability insurance.
  • Life Assistance Program (LAP).
  • Basic life, dependent, and accident insurance.
  • Growth opportunities.
  • Paid training.
  • Employee purchase incentives.
  • Health and wellness offerings.
  • Discounts on products and services.
  • Direct deposit.
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