Sales Assistant - South Metro

Walser Automotive Group•Wayzata, MN

2d•Onsite

About The Position

Walser Automotive Group is hiring a Sales Assistant to support dealership sales operations and provide front-desk customer service. Depending on the size of the dealership, the role may include some or all of the listed responsibilities. The Sales Assistant works with sales managers, funding specialists, and inventory teams to support paperwork, reporting, scheduling, inventory processes, and OEM requirements. Front-desk duties include greeting and directing customers, answering calls, entering and scanning customer information, filing, data entry, processing payments, and supporting sales-floor operations. The role also includes managing license plates and appointments, processing print and email queues, and completing other assigned tasks. Employees must wear safety eyewear and hard-toed, slip-resistant footwear when in dealership service departments.

Requirements

Exceptional listening, telephone, and computer skills.
Outstanding verbal and written communication skills.
Friendly and positive attitude.
Professional demeanor and appearance, including nametag and uniform.

Responsibilities

Work with the funding specialist to ensure paperwork, funding, titles, and related items are complete.
Work with the inventory team on OEM reporting, dealer trades, inventory, and related reporting and duties.
Prepare metrics for Sales Managers to review.
Recap deals and assist with paperwork.
Assist with monitoring hours worked, schedules, time off, and other administrative duties.
Ensure employees follow Walser service processes and scripts, and report variances to the Sales Manager.
Assist Sales Managers with reporting.
Schedule P&L and accessories, and cleanse DriveCentric.
Assist with OEM certification and due bill scheduling.
Complete OEM reporting.
Greet and direct customers arriving at the dealership.
Answer incoming calls.
Scan customer information into the system.
Perform filing and data entry.
Receive money.
Page available sales representatives.
Maintain a constant supply of deal jackets for the sales floor.
Manage the Plate Log, including contacting customers when plates arrive, distributing plates, and conducting weekly audits.
Process the daily print and email queue in the system.
Manage incoming appointments by preparing folders and ensuring appointments are marked Show or No Show.
Wear safety eyewear and hard-toed, slip-resistant footwear when in dealership service departments.
Complete other duties, tasks, and projects as assigned.
Uphold Walser’s core values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded.

Benefits

Paid time off (PTO).
Career growth, advancement opportunities, mentorship, and career development.
Up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Medical, dental, and vision coverage, with access to HSA and FSA plans.
Access to Blue Cross Blue Shield medical coverage and additional wellness benefits.
Company-paid life insurance.
401(k) program with employer match.
Paid clothing program with branded Walser apparel twice a year.
Employee discounts across products and services.
Employee Resource Groups.
Volunteer opportunities through the Walser Foundation.
Employee Assistance Program (EAP).
Referral program with referral bonuses.