Sales Assistant / Client Coordinator

White Cars•Sylvania, OH

22d•Onsite

About The Position

We are looking for a Sales Assistant / Client Coordinator to work alongside one of Our high-volume Sales Consultants at Dave White Chevrolet. This is NOT a traditional automotive sales position. We're looking for someone with personality, hustle, organization, and great people skills. A successful bartender, server, hospitality professional, or experienced BDC representative could be an ideal fit. You'll work directly alongside a high-volume Sales Consultant to help manage a growing customer base and create an exceptional experience from the first inquiry through delivery and beyond.

Requirements

LOVE talking to people and can build rapport quickly
Have experience bar-tending, serving, working in hospitality, BDC or another fast-paced customer-facing position
Can juggle 10 things at once without losing track Of the details
Naturally work with a sense of urgency
Are confident on the phone
Communicate well through text and email
Are organized and consistent with follow-up
Are comfortable with computers and learning new technology
Are dependable and punctual
Are coachable and willing to learn
Can stay positive and composed when things get BUSY
Enjoy working as part of a team
Want a position where your effort directly contributes to results

Nice To Haves

Automotive sales experience is NOT required. We are especially interested in candidates with backgrounds such as: Bartending, Serving, Hospitality, Automotive BDC, Appointment setting, Customer service, High-volume reception/customer coordination

Responsibilities

Responding to customers by phone, text, email, and social media
Following up with new and existing customers
Making outbound calls and helping schedule appointments
Confirming appointments and following up with missed appointments
Managing customer follow-up and tasks within our CRM
Keeping detailed and accurate customer notes
Sending vehicle information, photos, videos. CARFAX reports, and inventory links
Gathering trade-in information such as VIN, mileage, payoff, and photos
Helping locate and prepare vehicles for appointments and test drives
Coordinating with management, finance, service, and detail
Assisting with sold vehicle and delivery preparation
Helping customers with OnStar, MyChevrolet, and GM Rewards
Sending post-sale follow-ups and review requests
Following up with previous customers for birthdays, purchase anniversaries, referrals, and future vehicle needs
Assisting with Facebook Marketplace inquiries and inventory activity daily
Keeping the day organized when multiple customers, appointments, and deals are happening at once
Marketing the associate and inventory