Open Jobs Sales and Service Leader - Full Time

Sephora•Fair Oaks, VA

1d•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will lead by example to inspire the team, elevate client experiences, and help exceed store goals. Through coaching, collaboration, and a passion for beauty, you will help create a high-performing, inclusive environment. The role contributes to store success through client engagement, product knowledge, personalized recommendations, team development, and daily store operations. Full-time hours are 30–40 per week, with availability required during peak retail operations, including nights, weekends, and holidays.

Requirements

At least 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfort working in a fast-paced and dynamic environment.
Ability to quickly learn, absorb, and share product knowledge and training.
Physical ability to lift and carry up to 50 pounds.
Meet the required minimum number of weekly shifts and hours.
Availability during peak retail operations, including nights, weekends, and holidays.
Punctuality and consistent attendance.

Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals.
Drive store performance through client engagement, product knowledge, and personalized recommendations.
Provide ongoing feedback and development to elevate team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an inclusive culture where everyone feels empowered.
Follow company policies and help create a safe and enjoyable shopping experience.