Open Jobs Sales and Service Leader - Full Time

Sephora•Visalia, CA
•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will help drive store success by leading and inspiring the team, elevating client experiences, and contributing to sales goals. You will coach and develop team members, promote a high-performing and inclusive environment, and support onboarding and ongoing learning in service excellence, loyalty programs, product expertise, and brand initiatives. The role also supports daily store operations, including inventory, visual merchandising, and maintaining store standards. You must meet the required weekly hours, be available during peak retail operations—including nights, weekends, and holidays—and maintain punctuality and consistent attendance. Full-time hours are 30–40 per week. The position is hourly and non-exempt, located at Sephora’s The Blvd at Sequoia store in Visalia, California.

Requirements

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfort working in a fast-paced and dynamic environment.
  • Ability to quickly learn and share product knowledge and training.
  • Ability to lift and carry up to 50 pounds.
  • Meet the required minimum number of weekly shifts and hours; full-time hours are 30–40 per week.
  • Availability during peak retail operations, including nights, weekends, and holidays.
  • Punctuality and consistent attendance.

Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to store success through client engagement, product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to improve team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote an inclusive culture where everyone feels empowered.
  • Uphold company policies and help create a safe and enjoyable shopping experience.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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